Graeme Crook's Tyres & More North Ipswich
Hi Folks.
I would like to let you know of a very good experience I have
had lately regarding the purchase of tyres and servicing of same,
both for our "modern" and "oldie". As you know I have been in the
'trade' for over thirty years in our own business ( manufacturing,
sales and servicing) and in that time have sub-let work out to many
other mechanical shops...one bugbare I have encountered over the
years is the lack of knowledge regarding wheel aligning, tyre
fittiing and balancing of tyres on our old cars. Settings are
totally different for the fitting of the cross-ply tyres of old to
radials of today..
Over the past few months I have dealt with Graeme Crook's Tyres
& More of North Ipswich...fitted a set of 5 tyres to my
Wolseley 6/110 and last week tyres to our 2009 Kia Sorento 4X4.
Another "Expert" Tyre outlet had 'done' the Wolseley twice at
considerable expense and she drove like a dray...took her over to
Crook's and Justin set the new tryes up and aligned everything up
and I thought he had fitted Power Steering. We fell over when we
got the bill....It was almost half the price of the other
dealer!!!. The Sorento, with 17 inch tyres had me scared stiff,
prices nearly $300 each at several tyre outlets ended up at just
over half that price (each) fitted, balanced and aligned front and
rear.
Please take my word....Santa is alive and well at Crook's Tyres
& More, I could not recomend anyone better....Tell em Chris
sent you.
Hamilton Tyres & More
Dear Tyres and More,
I don't normally come across exceptional customer service, but
that is what I experienced today when I visited your business
initially for a "free" rotation and balance. Even though I left
purchasing four new tyres, I wish to convey my gratitude for the
wonderful service you provided. Not only did you provide
knowledgeable advice on the purchase of my new tyres but there was
also "no pressure". You completed the job in under 1/2 hour (I was
currently on my lunch break) and did a great job.
I have passed on your business details to all my work colleagues
and will definitely be bringing my vehicle in the future for tyres
and services.
Kind Regards
Lisa
