Introducing the Kumho Tyres Australia 80,000 km Mileage Guarantee for the Kumho Crugen HT51 Highway Terrain tyre fitted to SUV, RV and 4x4 vehicles.
As a global manufacturer of high tech tyre products, Kumho is so confident in its product it will guarantee you a 80,000 kilometre mileage result for the Kumho tyres you have just purchased from Tyres and More.
How the Kumho Crugen HT51 Mileage Guarantee Works
Step 1. Once you have purchased your Kumho tyres under this guarantee simply log onto
www.kumho.com.au/mileageguarantee and enter your details online to register.
The registration form provides your details, the tyre dealer’s details, invoice details, tyre serial number as well as the mileage on your vehicle at time of fitment.
Step 2. Keep a record of your mileage and scheduled tyre maintenance (Kumho recommend you use their service booklet and keep it with the original invoice together with the vehicle’s log books). Every 10,000km take your tyres to Tyres and More for a service.
Step 3. Once you achieve the mileage we trust you will be happy to purchase another set of Kumho tyres.
In the event that you did not achieve the guaranteed mileage, return the Kumho tyres to your Kumho dealer set out in the ‘place of purchase’ section of the service schedule.
This guarantee is of a pro-rata basis. That is, if you achieve only 90% of the guaranteed mileage we will refund you 10% of the purchase price.
In between services ensure your tyres are inflated to the correct pressure. Inspect your tyres regularly for damage.
How To Make A Claim
Hopefully you’ll achieve the mileage and be happy to purchase another set of Kumho tyres.
In the event that you did not achieve the guaranteed mileage, return the Kumho tyres to your Tyres and More tyre shop.
You will need to provide proof of purchase, service booklet (with proof of required completed services to date), and service invoices.
You will be required to have the tyres taken off your vehicle and sent for inspection at the nearest Kumho Tyres State Office. The cost of freighting the tyres from the Kumho dealer to the Kumho State Office will be paid for by Kumho Tyres Australia.
Simply enter your details and unique registration number online to register for the mileage guarantee www.kumho.com.au/tyres-link/mileage-warranty
*Terms and Conditions
Your guarantee is based on:
- The tyres are Kumho Crugen HT51
- Tyres are new and have been imported by Kumho Tyres Australia and purchased
through an official Kumho Tyres dealer or participating Tyres and More tyre shop. - You are the original owner who purchased the tyres
- The tyres are fitted to the same vehicle for the life of the guarantee
- The tyre(s) serial number matches the serial numbers on the original registration form
- You will use the tyres for the purpose for which they are intended and engineered for
- You complete and submit the guarantee registration form online
- You undertake the Kumho Tyres recommended service schedule at a Tyres and More store.
- Provide proof of purchase, service booklet (with proof of required completed services to date) and service invoices when requested
- You understand the tread is deemed completely worn when 1.6mm of tread remains (anywhere on the tread area), and only from this point a claim can be made.
What is not covered by this guarantee:
- Fitment of an incorrect tyre to a vehicle, including size, load carrying capacity and
speed rating - Incorrect fitment of the tyre to the wheel including poor mounting of the tyre to the
wheel - Incorrect fitment of the tyre and wheel assembly to the vehicle
- Evidence of incorrect use and application including overloading and operation at a
speed greater than that represented by the speed symbol - Tyres used for commercial purposes and/ or on commercial vehicles
- Tyres used in heavy off-road terrain and/ or racing
- Tyres that have been damaged resulting from road hazards, punctures, wilful damage or chemical degradation
- A tyre that has been repaired
- Uneven wear due to mechanical fault and/or improper wheel balance or lack of
service - Evidence of under-inflation or over-inflation
- Service schedule not being adhered to
- Acts of vandalism such as cuts
- Any alteration such as additional siping or grooving
- Tyres more than 6 years old since date of manufacture
- No proof of purchase or service
- Any costs such as fitting or unfitting, wheel balancing, wheel alignments, freight
charges to the dealer store, loss of time or use, inconvenience or any other incidental or consequential damages.
Your rights
Our mileage guarantee is in addition to other rights and remedies that you have
under a law in relation to the goods that we provide. Further, our goods come with
guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
